AI Reception

Hotel communication platform

Email

Password

Hotel name

Email

Password

AI Reception

Agents
Resolve
Clients Data

Hotel

Agents

Resolve

Filters 0

Select a conversation

Clients Data

Saved guest profiles across all agents (no chat thread). Newest first.

Agent	Name	Phone / ID	Email	Updated

Filters

Select a conversation

You can’t reply until you click Interrupt.

Agent Name

Integration

Integration Messages

Integration Channel

Inventory

Select which Beds24 properties and rooms this agent manages. Custom names are shown to guests in availability lists.

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Danger zone

Per-bot operational parameters. These override hardcoded defaults — leave a field blank to fall back to the default.

Identity & Links

Hotel name

Booking link fallback (URL)

Check-in link base (URL, no trailing slash)

Times & Timezone

Timezone offset (hours from UTC)

Check-in time (HH:MM)

Check-out time (HH:MM)

Self check-in link earliest time (HH:MM)

Manager response promise (hours)

Pricing

City tax per person per night (EUR)

Cleaning fee per booking (EUR)

Beds24 Room IDs

No-cleaning-fee room IDs (comma-separated)

Per-bed room IDs (comma-separated)

Excluded-from-offer room IDs (comma-separated)

Knowledge snippets the assistant uses when answering guests.

Descriptions the assistant uses for each room type.

Account Settings

Hotel

Hotel name

Email

Change Password

New password

Integrations

Add integration

Remove integration

Remove this integration?

Agents that use it will unlink from it. This cannot be undone.

Remove link from this agent

Remove this integration link from this agent only? It stays in your account.

Link integration

New Agent

Message debug

Contact info